Customer Identity (CIAM)

Customer IAM (CIAM) or IAM deployments which target external users such as the firms customers, partners, and vendors usually have a common set of use cases which need to be implemented. The list below provides a navigation guide to documentation needed to implement common in CIAM deployments. The guide below is intended to aid those who are new to OpenIAM in getting started.


Configure SMTPConfigure a SMTP to send emails which are used to notifications and delivering OTP tokens.
Configure SMSConfigure a SMS to send tokens over SMS
MFA using SMS and E-mailEnable OTP based authentication using SMS and E-mail
Configure SSO to your applicationsEnable SSO to your application using SAML 2, oAuth 2, OIDC