Requests history
After approving requests from end users, designated approvers can use the Request History feature to view a listing of past requests categorized by status.
- After logging into the SelfService portal, click on Request Approval from the top menu. Next, click on Request History line in the dropdown menu as shown below.
- You will then see the following screen.
This screen provides a listing of the requests accepted by the approver. By clicking the Approvals History button shown in the screenshot above, you can sort the listing based on criteria, such as:
- request ID;
- requestor;
- whom the request was made for;
- request date;
- status:
- all;
- completed;
- in progress.
Clicking the My Completed Requests button will allow viewing all approved requests that have a status of Completed.
Additionally, clicking the eye icon in the Actions column will allow the approver to view greater detail about the selected request.