Request management

OpenIAM provides the ability to create requests to access which can then go through a workflow-based review process. Upon approval by the designated reviewers, access can be granted. There are several types of requests, and they are defined below.

Type of requestSummary
Creating an access request from catalogCreating a request for access to an application or entitlement using the Service Catalog.
Approving a requestAccepting, delegating or rejecting from end users by designated approvers.
Request administrationViewing, reassigning or cancelling any request created by an end user by authorized administrators.
Accessing request historyViewing a listing of all previous approved requests.
Creating new groupSubmitting a request to create a new group by an end user.
Creating new userSubmitting a request to create a new user by end user.
Creating a position change requestReviewing the end user’s access after their position got changed.
Access profilesCreating and modifying groupings of entitlements specific to a job function.
Requesting access from profileCreating a request for entitlements from an access profile.
Uploading users in bulkUploading multiple users from a CSV file.
Creating an access request from a Job ProfileCreating an access request for entitlements through a Job/profile role.
Approving a requestCreating a request for privileged access for a certain period.