> For the complete documentation index, see [llms.txt](https://docs.openiam.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.openiam.com/end-user-guide-for-selfservice/your-team.md).

# Your team

See the people who report to you and what you can do for them.

If people report to you, SelfService gives you a view of them and a set of actions you can take on their behalf — without raising a ticket for every small thing.

Open **Access Management → Manage Users**, or use the **My Team** shortcut at the top of the screen. The page is headed **Manage Users**, with **Direct reports of** your name beneath it.

If nobody reports to you, this area doesn't appear.

<figure><img src="https://2965242200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0uHWHRgcad6P03ehqgmX%2Fuploads%2Fgit-blob-a8744827944f68caef1d2b4f32411da7af3e8846%2Fselfservice-your-team-01-manage-users.png?alt=media" alt="The Manage Users page listing direct reports, with the Bulk Operations and Bulk Request actions above and the Active and Inactive sections below"><figcaption></figcaption></figure>

## Who appears here

The people whose **supervisor** is set to you in OpenIAM. That comes from your organization's HR data, so:

* someone who has just joined your team may not appear until the HR record catches up
* someone who has left your team may still appear for the same reason
* if the list is persistently wrong, the fix is in the HR record, not here — talk to HR or your help desk

The list is split into **Active Users** and **Inactive Users**, so people who have been disabled or have left are separated from your working team rather than cluttering it.

For each person you see at least their **Name** and **Email**, and can open their record for more.

## What you can do

From here you can act for any of your reports:

| Action                    | When you'd use it                                    | Details                                                                                           |
| ------------------------- | ---------------------------------------------------- | ------------------------------------------------------------------------------------------------- |
| **Create request**        | They need access                                     | [Requesting for other people](/end-user-guide-for-selfservice/requests/request-for-others.md)     |
| **Review access**         | Check what they currently hold                       | [Direct report operations](/end-user-guide-for-selfservice/your-team/direct-report-operations.md) |
| **Reset password**        | They're locked out and need to work now              | [Direct report operations](/end-user-guide-for-selfservice/your-team/direct-report-operations.md) |
| **Manage identities**     | Enable or disable their accounts in specific systems | [Direct report operations](/end-user-guide-for-selfservice/your-team/direct-report-operations.md) |
| **Disable / enable user** | Suspend or restore someone's access                  | [Direct report operations](/end-user-guide-for-selfservice/your-team/direct-report-operations.md) |
| **Position change**       | They're moving role, team, or manager                | [Position and role changes](/end-user-guide-for-selfservice/your-team/position-change.md)         |
| **Leave or termination**  | They're going on leave or leaving                    | [Leave and termination](/end-user-guide-for-selfservice/your-team/leave-and-termination.md)       |
| **Bulk operations**       | The same change for several people                   | [Direct report operations](/end-user-guide-for-selfservice/your-team/direct-report-operations.md) |

## The responsibility that comes with it

These actions take effect on real accounts. Disabling someone stops them working; resetting a password locks them out of a saved session; removing access can interrupt a task mid-flow.

Three habits make this safe:

* **Tell the person.** Almost every problem here is someone being surprised.
* **Check you have the right person** before acting — similar names are common.
* **Prefer the reversible option.** Disabling is recoverable; deleting often isn't.

{% hint style="info" %}
Everything you do here is recorded against your name, with a timestamp. That is protection for you as much as oversight of you — if a question is asked later about why someone's access changed, the record shows what happened and when.
{% endhint %}


---

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