After approving requests from end-users, designated approvers can use the
Request History feature to view a listing of past requests categorized by status.
- After logging into the Self-Service Portal, click on
Request Approvalfrom the top menu. Next, click on
Request Historyfrom the drop-down menu as shown in the screenshot below.
- You will then see the following screen:
This screen provides a listing of the requests accepted by the approver. By clicking the
Approvals History button shown in the screenshot above, you can sort the listing based on criteria such as:
- Request ID
- Whom the request was made for
- Request date
- In progress
My Completed Requests button will allow you to view all approved requests that have a status of 'Completed'.
Additionally, clicking the eye icon in the
Actions column will allow the approver to view greater detail about the selected request.