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    "result": {"data":{"site":{"siteMetadata":{"title":"OpenIAM Documentation v2026.6.2 | OpenIAM","docsLocation":""}},"mdx":{"fields":{"id":"30db827d-4d55-579e-a86e-75e84287af00","title":"Configure OTP Provider","slug":"/admin/12-administration/4-otpconfig"},"body":"var _excluded = [\"components\"];\n\nfunction _extends() { _extends = Object.assign || function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }\n\nfunction _objectWithoutProperties(source, excluded) { if (source == null) return {}; var target = _objectWithoutPropertiesLoose(source, excluded); var key, i; if (Object.getOwnPropertySymbols) { var sourceSymbolKeys = Object.getOwnPropertySymbols(source); for (i = 0; i < sourceSymbolKeys.length; i++) { key = sourceSymbolKeys[i]; if (excluded.indexOf(key) >= 0) continue; if (!Object.prototype.propertyIsEnumerable.call(source, key)) continue; target[key] = source[key]; } } return target; }\n\nfunction _objectWithoutPropertiesLoose(source, excluded) { if (source == null) return {}; var target = {}; var sourceKeys = Object.keys(source); var key, i; for (i = 0; i < sourceKeys.length; i++) { key = sourceKeys[i]; if (excluded.indexOf(key) >= 0) continue; target[key] = source[key]; } return target; }\n\n/* @jsxRuntime classic */\n\n/* @jsx mdx */\nvar _frontmatter = {\n  \"title\": \"Configure OTP Provider\",\n  \"metaTitle\": \"Configure OTP Provider\",\n  \"metaDescription\": \"Provide details related to configuring an OTP provider: SMS, Voice, Email\"\n};\nvar layoutProps = {\n  _frontmatter: _frontmatter\n};\nvar MDXLayout = \"wrapper\";\nreturn function MDXContent(_ref) {\n  var components = _ref.components,\n      props = _objectWithoutProperties(_ref, _excluded);\n\n  return mdx(MDXLayout, _extends({}, layoutProps, props, {\n    components: components,\n    mdxType: \"MDXLayout\"\n  }), mdx(\"h1\", null, \"OTP Provider Configuration\"), mdx(\"p\", null, \"To enable different delivery types of OTP Codes you will need to define SMS, Voice or Email OTP Provider. For version 4.2.1 and above, The OTP Provider configuration can be done via the _Webconsole portal\"), mdx(\"p\", null, \"There are following providers types are available by default:\"), mdx(\"ul\", null, mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Twilio SMS Provider - to deliver OTP codes using \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"https://www.twilio.com/docs/sms\"\n  }, \"Programmable Messaging\"), \" provided\\nby \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"https://www.twilio.com/\"\n  }, \"Twillio\"), \".\"), mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Twilio Voice Call Provider - to deliver OTP codes using \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"https://www.twilio.com/docs/voice\"\n  }, \"Programmable Voice\"), \"\\nprovided by \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"https://www.twilio.com/\"\n  }, \"Twillio\"), \".\"), mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"SMSGlobal SMS Provider - to deliver OTP codes using \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"https://www.smsglobal.com/developers/\"\n  }, \"SMS Gateway\"), \" provided\\nby \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"https://www.smsglobal.com/\"\n  }, \"SMS Global\"), \".\"), mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Email OTP Provider - to deliver OTP code using the \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"2-mail-management/2-smtpconfig\"\n  }, \"Mailbox Configuration\"), \".\"), mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Custom OTP Provider - to deliver OTP code using Groovy Scripts implementation (see groovy:\\n/AM/otp/TwillioSMSOTPModule.groovy)\")), mdx(\"p\", null, \"The following providers exist as predefined OTP providers in default OpenIAM Installation:\"), mdx(\"table\", null, mdx(\"thead\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"thead\"\n  }, mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"OTP Provider Name\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"OTP Provider Type\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Description\"))), mdx(\"tbody\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Text OTP by Twilio\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Twilio SMS Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Send SMS with Twilio\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Text OTP by SMS Global\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"SMSGlobal SMS Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Send SMS with SMS Global\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Email Code\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Email OTP Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"To use Configured Mailbox to Send OTP. The \", mdx(\"a\", {\n    parentName: \"td\",\n    \"href\": \"2-mail-management/1-emailtemplates\"\n  }, \"Email template\"), \" with name 'OTP_CODE' is used by default\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Call OTP by Twilio\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Twilio Voice Call Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Use Twilio to call using \", mdx(\"a\", {\n    parentName: \"td\",\n    \"href\": \"https://www.twilio.com/docs/voice\"\n  }, \"Programmable Voice\"))))), mdx(\"p\", null, \"It is possible to configure an existing OTP Providers either using your credentials or by creating a new OTP Provider.\"), mdx(\"p\", null, \"Let's check common OTP provider configuration options.\"), mdx(\"h2\", null, \"Common OTP Provider Configuration Options\"), mdx(\"p\", null, mdx(\"span\", {\n    parentName: \"p\",\n    \"className\": \"gatsby-resp-image-wrapper\",\n    \"style\": {\n      \"position\": \"relative\",\n      \"display\": \"block\",\n      \"marginLeft\": \"auto\",\n      \"marginRight\": \"auto\",\n      \"maxWidth\": \"1035px\"\n    }\n  }, \"\\n      \", mdx(\"a\", {\n    parentName: \"span\",\n    \"className\": \"gatsby-resp-image-link\",\n    \"href\": \"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/26c3a/text_by_twilio.png\",\n    \"style\": {\n      \"display\": \"block\"\n    },\n    \"target\": \"_blank\",\n    \"rel\": \"noopener\"\n  }, \"\\n    \", mdx(\"span\", {\n    parentName: \"a\",\n    \"className\": \"gatsby-resp-image-background-image\",\n    \"style\": {\n      \"paddingBottom\": \"32.04633204633204%\",\n      \"position\": \"relative\",\n      \"bottom\": \"0\",\n      \"left\": \"0\",\n      \"backgroundImage\": \"url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAGCAYAAADDl76dAAAACXBIWXMAAAsTAAALEwEAmpwYAAAA5ElEQVQY06XPS0oEMRAG4Nz/CNOM3fNAsHVGEVx4Ag/gysWsfAw0kkznnVS6f0ls1FFxY8FHQfhTqbCqadGst5gvt7i4usW6vcHJaoN6tcF8cV76rD7D8vQSVd1ikXvTYlYfq6bO8L3GAf8pdjj0UEqBiOC8h9IG3vsvwsT/jRKkcWBd10EIASklnHOIMRbWWhhjCsE5tNYfci6E8CkGqN09pJBgfd9DCF6G5pfyplkeShTfL6QB4zhOZ3QsEtIQYe+uYV85WN5AKV2++yOcpQT+tMPzyx4ppV8yCZQI4fEBThm8AZOpwItUeeUkAAAAAElFTkSuQmCC')\",\n      \"backgroundSize\": \"cover\",\n      \"display\": \"block\"\n    }\n  }), \"\\n  \", mdx(\"img\", {\n    parentName: \"a\",\n    \"className\": \"gatsby-resp-image-image\",\n    \"alt\": \"Mailbox configuration menu\",\n    \"title\": \"Mailbox configuration menu\",\n    \"src\": \"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/e3189/text_by_twilio.png\",\n    \"srcSet\": [\"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/a2ead/text_by_twilio.png 259w\", \"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/6b9fd/text_by_twilio.png 518w\", \"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/e3189/text_by_twilio.png 1035w\", \"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/44d59/text_by_twilio.png 1553w\", \"/docs-2026.6.2/static/9788b441ba824427ee686aa8988bfa6d/26c3a/text_by_twilio.png 1907w\"],\n    \"sizes\": \"(max-width: 1035px) 100vw, 1035px\",\n    \"style\": {\n      \"width\": \"100%\",\n      \"height\": \"100%\",\n      \"margin\": \"0\",\n      \"verticalAlign\": \"middle\",\n      \"position\": \"absolute\",\n      \"top\": \"0\",\n      \"left\": \"0\"\n    },\n    \"loading\": \"lazy\",\n    \"decoding\": \"async\"\n  }), \"\\n  \"), \"\\n    \")), mdx(\"h3\", null, \"Name\"), mdx(\"p\", null, \"Choose a user-friendly name of OTP Provider. For example: \\\"Text OTP by Twilio\\\"\"), mdx(\"h3\", null, \"Type\"), mdx(\"p\", null, \"The type of the OTP Provider, you can check the list above for possible types. For example: \\\"Text OTP by Twilio\\\"\"), mdx(\"h3\", null, \"Failover OTP Provider\"), mdx(\"p\", null, \"The name of another OTP Provider which will be used in case of current Provider will fail sending the OTP code. Current\\nconfiguration and Failover Configuration MUST have compatible OTP Provider types. It means that the phone related to OTP\\nProvider Types can be failed over only by OTP Provider. See OTP Provider Types compatibility matrix below.\\nFor example: \\\"Text OTP by Twilio\\\"\"), mdx(\"h3\", null, \"Attributes\"), mdx(\"p\", null, \"The table of the OTP Provider type related configurations. Each attribute has the following properties:\"), mdx(\"ul\", null, mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Attribute Name - the NAME of the attribute. This is HARDCODED name of required Attribute which is used to identify the\\nproperty\"), mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Stored in Secret - the flag which controls show the value of the attribute stored in secret place (make sense for\\npasswords, usernames and etc...)\"), mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Value of the Attribute\")), mdx(\"p\", null, \"Based on the type of OTP Provider Attributes can be different. Below will be described attributes based on the OTP\\nProvider Type.\"), mdx(\"h4\", null, \"Twilio SMS Provider\"), mdx(\"table\", null, mdx(\"thead\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"thead\"\n  }, mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Attribute Name\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Description\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Value\"))), mdx(\"tbody\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Message format (internal: TEXT_MESSAGE_FORMAT)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The format of the message that will be sent to user with OTP code. Message must contain %s literal, where OTP code will be placed.\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"This SMS is generated by the OpenIAM Test SMS OTP Module. Your code is: %s\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"From Number (internal: FROM_ACCOUNT)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Verified \", mdx(\"a\", {\n    parentName: \"td\",\n    \"href\": \"https://support.twilio.com/hc/en-us/articles/223180048-Adding-a-Verified-Phone-Number-or-Caller-ID-with-Twilio\"\n  }, \"Sender Phone Number\"), \", related to the Twilio Configuration.\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"+1234567890\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Account Password (internal: ACCOUNT_PASSWORD)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Service account password\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"qwerty\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Account Id (internal: ACCOUNT_ID)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Service account name\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"AC12312312\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Length of the OTP code (internal: TOKEN_LEN)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The length of the OTP Code. If the length is less then 3 digits, the system will automatically use 3 characters. If value is set at more that 8, system will cut the length of the code to 8 characters\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"6\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Path to the groovy script (internal: GROOVY_PATH)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Attach a groovy script to a custom OTP provider. You can provide the script path inside your OTP provider: go to \", mdx(\"strong\", {\n    parentName: \"td\"\n  }, \"Access Control\"), \" > \", mdx(\"strong\", {\n    parentName: \"td\"\n  }, \"OTP Provider\"), \".\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"/AM/otp/TwilioSMSOTPModule.groovy\")))), mdx(\"p\", null, \"The groovy script example is given below.\"), mdx(\"pre\", null, mdx(\"code\", {\n    parentName: \"pre\"\n  }, \"import org.apache.http.HttpResponse\\nimport org.apache.http.client.methods.HttpPost\\nimport org.apache.http.entity.StringEntity\\nimport org.openiam.esb.core.auth.module.AbstractOTPModule;\\nimport org.openiam.idm.srvc.auth.domain.LoginEntity;\\nimport org.openiam.exception.BasicDataServiceException;\\nimport org.apache.http.client.HttpClient;\\nimport org.apache.http.impl.client.HttpClientBuilder;\\n\\n\\npublic class TwillioSMSOTPModule extends AbstractOTPModule {\\n\\n    public TwillioSMSOTPModule() {\\n        super();\\n    }\\n\\n    @Override\\n    protected void validate(String sendTo, LoginEntity login) throws BasicDataServiceException {\\n\\n    }\\n\\n    @Override\\n    protected void send(String sendTo, LoginEntity login, String text) throws BasicDataServiceException {\\n\\n        String accountSid = \\\"accountid\\\";\\n        String authToken = \\\"token\\\";\\n        String toNumber = sendTo;\\n        String fromNumber = \\\"number\\\";\\n        String messageBody = text;\\n\\n        String url = \\\"https://api.twilio.com/2010-04-01/Accounts/\\\" + accountSid + \\\"/Messages.json\\\";\\n\\n        String auth = accountSid + \\\":\\\" + authToken;\\n        String encodedAuth = Base64.getEncoder().encodeToString(auth.getBytes());\\n\\n        HttpClient httpClient = HttpClientBuilder.create().build();\\n        HttpPost httpPost = new HttpPost(url);\\n\\n        httpPost.setHeader(\\\"Authorization\\\", \\\"Basic \\\" + encodedAuth);\\n        httpPost.setHeader(\\\"Content-Type\\\", \\\"application/x-www-form-urlencoded\\\");\\n\\n        String body = \\\"To=\\\" + toNumber + \\\"&From=\\\" + fromNumber + \\\"&Body=\\\" + messageBody;\\n        httpPost.setEntity(new StringEntity(body, \\\"UTF-8\\\"));\\n\\n        try {\\n\\n            HttpResponse response = httpClient.execute(httpPost)\\n            int statusCode = response.getStatusLine().getStatusCode()\\n            println(\\\"response \\\"+response)\\n            if (statusCode == 200) {\\n                println(\\\"OTP sent\\\");\\n            }\\n        } catch (Exception e) {\\n            e.printStackTrace();\\n        }\\n\\n    }\\n\\n    @Override\\n    protected String getText(String sendTo, LoginEntity login, String token) {\\n        return \\\"This SMS is generated by the OpenIAM Test SMS OTP Module.  Your token is: \\\" + token;\\n    }\\n}\\n\")), mdx(\"h4\", null, \"SMSGlobal SMS Provider\"), mdx(\"table\", null, mdx(\"thead\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"thead\"\n  }, mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Attribute Name\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Description\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Value\"))), mdx(\"tbody\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Message format (internal: TEXT_MESSAGE_FORMAT)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The format of the message that will be sent to user with OTP code. Message must contain %s literal, where OTP code will be placed.\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"This SMS is generated by the OpenIAM Test SMS OTP Module. Your code is: %s\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"From Number (internal: FROM_ACCOUNT)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Verified Sender Phone Number, related to the SMS Global Configuration.\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"+1234567890\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Account Password (internal: ACCOUNT_PASSWORD)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Service account password\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"qwerty\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Account Id (internal: ACCOUNT_ID)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Service account name\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"AC12312312\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Length of the OTP code (internal: TOKEN_LEN)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The length of the OTP Code. If value is less then 3 letters system will use 3 characters. If value is more that 8, system will use 8 characters\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"6\")))), mdx(\"h4\", null, \"Email OTP Provider\"), mdx(\"table\", null, mdx(\"thead\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"thead\"\n  }, mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Attribute Name\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Description\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Value\"))), mdx(\"tbody\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Length of the OTP code (internal: TOKEN_LEN)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The length of the OTP Code. If value is less then 3 letters system will use 3 characters. If value is more that 8, system will use 8 characters\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"6\")))), mdx(\"h4\", null, \"Twilio Voice Call Provider\"), mdx(\"table\", null, mdx(\"thead\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"thead\"\n  }, mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Attribute Name\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Description\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Value\"))), mdx(\"tbody\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Message format (internal: TEXT_MESSAGE_FORMAT)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The format of the message that will be sent to user with OTP code. Message must contain %s literal, where OTP code will be placed.\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"This SMS is generated by the OpenIAM Test SMS OTP Module. Your code is: %s\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"From Number (internal: FROM_ACCOUNT)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Verified \", mdx(\"a\", {\n    parentName: \"td\",\n    \"href\": \"https://support.twilio.com/hc/en-us/articles/223180048-Adding-a-Verified-Phone-Number-or-Caller-ID-with-Twilio\"\n  }, \"Sender Phone Number\"), \", related to the Twilio Configuration.\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"+1234567890\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Account Password (internal: ACCOUNT_PASSWORD)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Service account password\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"qwerty\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Account Id (internal: ACCOUNT_ID)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Service account name\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"AC12312312\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Length of the OTP code (internal: TOKEN_LEN)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"The length of the OTP Code. If value is less then 3 letters system will use 3 characters. If value is more that 8, system will use 8 characters\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"6\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Pronunciation Language (internal: LANGUAGE)\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"There are following \", mdx(\"a\", {\n    parentName: \"td\",\n    \"href\": \"https://www.twilio.com/docs/voice/twiml/say#attributes-alice\"\n  }, \"Languages\"), \" are possible\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"en-US\")))), mdx(\"h2\", null, \"OTP Provider Types compatibility matrix\"), mdx(\"table\", null, mdx(\"thead\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"thead\"\n  }, mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"#/#\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Twilio SMS Provider\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Twilio Voice Call Provider\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"SMSGlobal SMS Provider\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Email OTP Provider\"), mdx(\"th\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Custom OTP Provider\"))), mdx(\"tbody\", {\n    parentName: \"table\"\n  }, mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Twilio SMS Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Twilio Voice Call Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"SMSGlobal SMS Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\")), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Email OTP Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  })), mdx(\"tr\", {\n    parentName: \"tbody\"\n  }, mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"Custom OTP Provider\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\"), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }), mdx(\"td\", {\n    parentName: \"tr\",\n    \"align\": null\n  }, \"X\")))), mdx(\"h2\", null, \"Authentication Provider Configuration\"), mdx(\"p\", null, \"To apply OTP provider to real usage it should be registered in Authentication Providers. 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\"left\": \"0\",\n      \"backgroundImage\": \"url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAALCAYAAAB/Ca1DAAAACXBIWXMAAAsTAAALEwEAmpwYAAAA9UlEQVQoz52Si26FIAyGef8nPVNABbkX/609IdsxZ5nO5EsKpZe/VX1ME6Z5hrWLYIyFNgaz1tDaIMSI1hpqvYYKIaATgb/eO3LOcmabIbGv0KWwstbCbRuO45AKy+oQYpZEd+CEpVSoZVlQcpYOuYLfI+IfCUfnZ2qtUDFygvhsmTpySuL4lttfeM6zvviGLZLHA+BASEUWwgV4BGc4aF1XOOckeNz99Ktt85i1xR6SSOWHo9pvDInnO16oao1QW5OBNqK3nV0B3CERFLdvjREpXIHl/4fSGvaYoLz34E2fJdyBE/rHA54Tvvsl7iKxKYG+tvwJfxZgGu/B2PwAAAAASUVORK5CYII=')\",\n      \"backgroundSize\": \"cover\",\n      \"display\": \"block\"\n    }\n  }), \"\\n  \", mdx(\"img\", {\n    parentName: \"a\",\n    \"className\": \"gatsby-resp-image-image\",\n    \"alt\": \"auth_provider\",\n    \"title\": \"auth_provider\",\n    \"src\": \"/docs-2026.6.2/static/e18807ebc7ae766b52c20343110f8f5c/e3189/uri_pattern_otp.png\",\n    \"srcSet\": [\"/docs-2026.6.2/static/e18807ebc7ae766b52c20343110f8f5c/a2ead/uri_pattern_otp.png 259w\", 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mdx(\"li\", {\n    parentName: \"ul\"\n  }, \"Test to +1****\")), mdx(\"p\", null, mdx(\"span\", {\n    parentName: \"p\",\n    \"className\": \"gatsby-resp-image-wrapper\",\n    \"style\": {\n      \"position\": \"relative\",\n      \"display\": \"block\",\n      \"marginLeft\": \"auto\",\n      \"marginRight\": \"auto\",\n      \"maxWidth\": \"699px\"\n    }\n  }, \"\\n      \", mdx(\"a\", {\n    parentName: \"span\",\n    \"className\": \"gatsby-resp-image-link\",\n    \"href\": \"/docs-2026.6.2/static/92f76a5ab7d9a97ffe7fa28127a1b129/3fe45/otp_selector.png\",\n    \"style\": {\n      \"display\": \"block\"\n    },\n    \"target\": \"_blank\",\n    \"rel\": \"noopener\"\n  }, \"\\n    \", mdx(\"span\", {\n    parentName: \"a\",\n    \"className\": \"gatsby-resp-image-background-image\",\n    \"style\": {\n      \"paddingBottom\": \"92.66409266409266%\",\n      \"position\": \"relative\",\n      \"bottom\": \"0\",\n      \"left\": \"0\",\n      \"backgroundImage\": 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     \"backgroundSize\": \"cover\",\n      \"display\": \"block\"\n    }\n  }), \"\\n  \", mdx(\"img\", {\n    parentName: \"a\",\n    \"className\": \"gatsby-resp-image-image\",\n    \"alt\": \"auth_provider\",\n    \"title\": \"auth_provider\",\n    \"src\": \"/docs-2026.6.2/static/92f76a5ab7d9a97ffe7fa28127a1b129/3fe45/otp_selector.png\",\n    \"srcSet\": [\"/docs-2026.6.2/static/92f76a5ab7d9a97ffe7fa28127a1b129/a2ead/otp_selector.png 259w\", \"/docs-2026.6.2/static/92f76a5ab7d9a97ffe7fa28127a1b129/6b9fd/otp_selector.png 518w\", \"/docs-2026.6.2/static/92f76a5ab7d9a97ffe7fa28127a1b129/3fe45/otp_selector.png 699w\"],\n    \"sizes\": \"(max-width: 699px) 100vw, 699px\",\n    \"style\": {\n      \"width\": \"100%\",\n      \"height\": \"100%\",\n      \"margin\": \"0\",\n      \"verticalAlign\": \"middle\",\n      \"position\": \"absolute\",\n      \"top\": \"0\",\n      \"left\": \"0\"\n    },\n    \"loading\": \"lazy\",\n    \"decoding\": \"async\"\n  }), \"\\n  \"), \"\\n    \")), mdx(\"p\", null, \"In case only the one OTP provider was select at \\\"Authentication Providers\\\" screen the drop-down will not be displayed and OTP will be sent directly using  the\\nsingle selected OTP Provider.\"));\n}\n;\nMDXContent.isMDXComponent = true;","tableOfContents":{"items":[{"url":"#otp-provider-configuration","title":"OTP Provider Configuration","items":[{"url":"#common-otp-provider-configuration-options","title":"Common OTP Provider Configuration Options","items":[{"url":"#name","title":"Name"},{"url":"#type","title":"Type"},{"url":"#failover-otp-provider","title":"Failover OTP Provider"},{"url":"#attributes","title":"Attributes","items":[{"url":"#twilio-sms-provider","title":"Twilio SMS Provider"},{"url":"#smsglobal-sms-provider","title":"SMSGlobal SMS Provider"},{"url":"#email-otp-provider","title":"Email OTP Provider"},{"url":"#twilio-voice-call-provider","title":"Twilio Voice Call Provider"}]}]},{"url":"#otp-provider-types-compatibility-matrix","title":"OTP Provider Types compatibility matrix"},{"url":"#authentication-provider-configuration","title":"Authentication Provider Configuration"}]}]},"parent":{"relativePath":"admin/12-administration/4-otpconfig.md"},"frontmatter":{"metaTitle":"Configure OTP Provider","metaDescription":"Provide details related to configuring an OTP provider: SMS, Voice, Email"}},"allMdx":{"edges":[{"node":{"fields":{"slug":"/admin","title":"Administration guide"}}},{"node":{"fields":{"slug":"/appendix","title":"Appendix"}}},{"node":{"fields":{"slug":"/connectorconfig","title":"IdM Connectors"}}},{"node":{"fields":{"slug":"/developerguide","title":"Developer Guide"}}},{"node":{"fields":{"slug":"/end-user-guide-for-selfservice","title":"End user guide for SelfService portal"}}},{"node":{"fields":{"slug":"/getting-started","title":"Getting Started"}}},{"node":{"fields":{"slug":"/","title":"Welcome to the OpenIAM Documentation"}}},{"node":{"fields":{"slug":"/installation","title":"Installing OpenIAM"}}},{"node":{"fields":{"slug":"/changelog","title":"Change log"}}},{"node":{"fields":{"slug":"/ssocatalog","title":"SSO Catalog"}}},{"node":{"fields":{"slug":"/whatsnew","title":"What's new in OpenIAM"}}},{"node":{"fields":{"slug":"/admin/0-login","title":"Logging in to the admin portal"}}},{"node":{"fields":{"slug":"/admin/1-exportimport","title":"Import / Export"}}},{"node":{"fields":{"slug":"/troubleshooting","title":"FAQ / Troubleshooting"}}},{"node":{"fields":{"slug":"/admin/1-usradmin","title":"User administration"}}},{"node":{"fields":{"slug":"/admin/10-password","title":"Password policy"}}},{"node":{"fields":{"slug":"/admin/10-consent-management","title":"Consent management"}}},{"node":{"fields":{"slug":"/admin/12-administration","title":"Administration"}}},{"node":{"fields":{"slug":"/admin/13-selfregistration","title":"Self-registration"}}},{"node":{"fields":{"slug":"/admin/15-audit","title":"Audit"}}},{"node":{"fields":{"slug":"/admin/14-Help.Desk.User.Profile.Protection","title":"HelpDesk profile protection"}}},{"node":{"fields":{"slug":"/admin/16-admin-pswd-change","title":"Password reset for administrator's account"}}},{"node":{"fields":{"slug":"/admin/18-services-passwd-change-k8","title":"Password update for OpenIAM services in Kubernetes"}}},{"node":{"fields":{"slug":"/admin/17-services-manual-passwd-change","title":"Manual password update for OpenIAM services in RPM"}}},{"node":{"fields":{"slug":"/admin/19-reports","title":"OpenIAM report services"}}},{"node":{"fields":{"slug":"/admin/20-virtual-tentant-by-org","title":"Enabling a virtual tenant by organization"}}},{"node":{"fields":{"slug":"/admin/21-graph-rebuild","title":"Rebuilding 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